Public Q&A

Will EFTPOS, VoIP phones or remote desktop sessions notice when the internet changes from NBN to mobile backup?

Cellular Backup for NBN and Fixed WAN · 2026-07-18

Some applications handle failover quietly, while others may briefly reconnect or re-establish sessions. That is normal, because the public-facing IP path can change when traffic moves from the fixed service to the cellular network. The important thing is whether the interruption is acceptable for the business process and whether the design has been tested under live conditions.

Comset’s role here is usually to match the failover design to the application. A general office browsing session has different expectations from a payment terminal, a hosted phone system or a site-to-site VPN tunnel.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Comset where they affect a decision.

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